Speed became growth.
One governed quoting and revenue process replaced fragmented tools across four business units, with Agentforce Revenue Management at the core.
Intrado provides emergency communications technology across the United States, running revenue across four business units.
Where revenue was slowing.
Intrado ran revenue across four business units on fragmented quoting and disconnected processes. In emergency communications, the revenue engine could not move at the speed the business needed.
The work.
PhiX built one governed quoting and revenue process on Salesforce Revenue Cloud, with Agentforce Revenue Management at the core and Data 360 as a shared foundation across Sales, Finance, Operations and Support.
What changed.
Time-to-revenue fell by 88%, and 94% of deals now run through the system at go-live, giving leadership one trusted view for forecasting and board reporting.
“PhiX were willing to challenge our assumptions, not yes-men. We continue to work with them post-go-live.”