Payment efficiency at scale.
Communications Cloud integrated with Salesforce Billing and Payments, so order, invoice and payment run as one connected flow.
Voneus Broadband champions rural communities, delivering ultrafast full-fibre and superfast fixed wireless broadband in hard-to-reach UK locations.
Where revenue was slowing.
Rapid expansion meant modernizing communication and billing. Disconnected legacy systems caused team misalignment, inaccurate reporting, a heavier finance workload and processing delays for customers.
The work.
PhiX integrated Salesforce Communications Cloud with Billing and Payments, streamlined order management, invoicing and payments, added robust revenue recognition and KPI reporting, and trained the team for smooth adoption.
What changed.
The sales cycle accelerated with automated order-to-billing, finance gained real visibility and reporting, customers gained self-service options, and Voneus is positioned for scalable, compliant growth.